Privacy Policy
Effective September 19, 2026
Information we process
ResolveStay AI may process account details, property and incident information, guest messages supplied by authorized hospitality teams, operational decisions, and audit-log activity. When an authorized user connects a Meta account, we may also process permitted Instagram or Facebook account identifiers, messages, comments, and publishing activity needed to provide the requested service.
How we use information
We use information to analyze hospitality incidents, recommend next actions, support human review and escalation, maintain an operational record, deliver authorized communications, protect the service, and improve reliability.
Sharing and retention
We do not sell personal information. Information may be handled by infrastructure and integration providers only as needed to operate the service, comply with law, or protect users. We retain information only as long as reasonably necessary for these purposes or as required by law.
Your choices
You may disconnect an integrated account through the relevant platform, request access or correction, or request deletion. See our data-deletion instructions.
Contact
Questions and privacy requests can be sent to MichaelMekonnen38@gmail.com.